Common Questions About Our Luxury Gifts and Services
FAQs
We understand that you may have questions about our products, services, and policies. To help you find the answers quickly, we've compiled a list of frequently asked questions. Whether you're curious about our 24K gold roses, need details on shipping and returns, or want to learn more about our customization options, you'll find all the information you need here. If you can't find the answer you're looking for, our customer support team is always ready to assist you.
What are the 24K Gold Roses made of?
Our 24K Gold Roses are real roses that have been carefully preserved and dipped in 24-karat gold, ensuring their beauty lasts forever.
How long do the gold-dipped roses last?
The gold-dipped roses are designed to last a lifetime, maintaining their elegant appearance with proper care.
What are your delivery/shipping options?
We ship all over the world. Here are estimate delivery timings:
- UAE - Same Day or Next Day
- Middle East - 2-3 days
For more information, check our Shipping Policy
What payment options do I have?
Cash On Delivery, Tabby, Bank Transfer, ATM Deposit
Can I visit Shop and buy there?
Yes, we have partner in Dubai, where you can go and see 24K Golden Rose and purchase from there. For more info, contact us on WhatsApp +971547006879 or click here.
What is inside box with rose?
Luxury box content:
- 24K Golden Rose
- Stand
- Certificate of Authenticity
Do you offer gift wrapping?
Yes, we do offer for customers in Dubai. As per request only.
How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order online.
Here is the link for tracking: https://track.iqfulfillment.com/
What is your return policy?
We offer 14 day money back guarantee. That means that we will refund money back to you in case product is damaged or you feel that product is not like you expected. Learn more in our Refund Policy
Can I send a gift directly to the recipient?
Absolutely! You can enter the recipient's address during checkout, and we’ll ensure the gift is delivered to them. For payment online, kindly contact us.
Do you offer bulk discounts?
Yes, we offer discounts on bulk orders. Please contact our sales team for more information on pricing and availability.
Are your products available for international shipping?
Yes, we ship our products internationally. Shipping fees and delivery times will vary based on the destination. Cash on delivery is only available for Middle East, so payment needs to be done before shipping internationally.
How do I care for my 24K Gold Rose?
To keep your gold rose in pristine condition, simply dust it occasionally with a soft, dry cloth. Avoid exposure to moisture and harsh chemicals. For more info check our dedicated page for care.